FAQs

HOW CAN I GET IN TOUCH WITH YOUR CUSTOMER SERVICE TEAM?

For customer service inquiries only, please email info@nxkdenim.com.

I EMAILED YOUR CUSTOMER SERVICE TEAM. WHEN SHOULD I EXPECT A RESPONSE?

We aim to respond to all e-mails within 48 hours. Please note that this timeframe may be extended during and immediately after launches.

WHERE CAN I BUY NXKDENIM LEVI SLIDES?

NXKDENIM LEVI SLIDES ​is currently sold exclusively online at ​nxkdenim.com​!

WHERE ARE YOU BASED?

We are located and founded in Houston, Texas!

CAN I MAKE ADJUSTMENTS TO MY ORDER AFTER IT HAS BEEN PLACED?

Sorry, we can’t make any promises, but we’ll give it our best shot. Email us ASAP at info@nxkdenim.com​ for any changes regarding size, color, style, shipping address, or order cancellation. Unfortunately, we can’t add items to your order after it’s already been placed.

WHAT IF I NEED TO CANCEL MY ORDER?

If you need to cancel your order please contact us at ​info@nxkdenim.com​ ASAP. We can only cancel an order if it has not been processed through our fulfillment center.

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