FAQs
HOW CAN I GET IN TOUCH WITH YOUR CUSTOMER SERVICE TEAM?
For customer service inquiries only, please email info@nxkdenim.com.
I EMAILED YOUR CUSTOMER SERVICE TEAM. WHEN SHOULD I EXPECT A RESPONSE?
We aim to respond to all e-mails within 48 hours. Please note that this timeframe may be extended during and immediately after launches.
WHERE CAN I BUY NXKDENIM LEVI SLIDES?
NXKDENIM LEVI SLIDES is currently sold exclusively online at nxkdenim.com!
WHERE ARE YOU BASED?
We are located and founded in Houston, Texas!
CAN I MAKE ADJUSTMENTS TO MY ORDER AFTER IT HAS BEEN PLACED?
Sorry, we can’t make any promises, but we’ll give it our best shot. Email us ASAP at info@nxkdenim.com for any changes regarding size, color, style, shipping address, or order cancellation. Unfortunately, we can’t add items to your order after it’s already been placed.
WHAT IF I NEED TO CANCEL MY ORDER?
If you need to cancel your order please contact us at info@nxkdenim.com ASAP. We can only cancel an order if it has not been processed through our fulfillment center.